Privacy and Cookie Policy

Privacy Policy

Information about Lynx and our privacy policy

Lynx Information Systems Ltd. is committed to protecting and respecting your privacy while browsing this website or using our products, software and services.

This website will not store any information which will identify you personally unless you explicitly give us this information.

Information we may collect from you

Data that may be submitted collected and processed about you may include:

Information you give to us

You may give us information about you by filling in forms on our site or by corresponding with us by phone, email or otherwise.

This includes information you may provide when you:

  • register to receive news, services and software trials
  • enter a competition, promotion, survey or request pricing information
  • report a problem with our site or software

The information you give us may include your:

  • name
  • address
  • email address
  • phone number
  • comments, feedback, posts and any other content you submit to us

Information we collect about you

With regard to each of your visits to our website we may automatically collect the following information in a cookie, which are stored by your browser on your computer. If you wish to restrict or block the cookies used by this website, you can modify your browser settings to control the level of privacy – your browser’s Help menu will tell you how to do this. Please be aware that restricting cookies may impact on the functionality of this website.

Please see the Lynx cookie policy for more information on how the cookies used by this site collect information.

 

Information we receive from other sources

Lynx may receive information if you use any of the other websites or services that Lynx provide. (e.g. UK Onshore Geophysical Library.) Where this is the case please see the privacy policy associated with each site. We will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.

Where we work with third parties (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) we may receive information about you from them.

Cookies

Lynx Blog Cookies

The Lynx Blog is built on WordPress. Viewing blog entries does not cause any cookies to be stored on your computer, but if you add a comment, 3 cookies will be saved storing your name, email and URL (ie, the information that you explicitly typed in). These cookies are purely a convenience, so that you will not have to re-type this information when leaving another comment.

These cookies are set to expire in 1 year, and are named as follows:

  • comment_author_*
  • comment_author_email_*
  • comment_author_url_*

Third party cookies

The Lynx website and blog uses non-essential traffic log cookies from Google Analytics to identify which pages are being used most often. This helps us to analyse our web page traffic and improve our website, to focus on customer needs. The information collected is completely anonymous and is only used for statistical purposes.

Cookies set by Google Analytics are:

  • __utma – expires in 2 years
  • __utmb – expires in 30 minutes
  • __utmc – expires when browser is closed
  • __utmv – expires immediately
  • __utmz – expires in 6 months

Some Lynx web pages display embedded Google Maps – these web pages set cookies named as follows:

  • PREF – expires in 2 years
  • khcookie – expires when browser is closed
  • NID – expires in 6 months
  • SNID – expires in 6 months

The Lynx website also uses a YouTube channel to display embedded videos. Pages displaying video content will store no information until you click on the embedded video to play it – videos are embedded using YouTube’s enhanced privacy mode.

External resources:

Uses made of the information

We use information held about you in the following ways:

Information you give to us

We will use this information:

  • to provide you with advice
  • to respond to your requests, enquires and comments
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us including to process any payment you make to us
  • to notify you about changes to our products and services
  • to ensure that content from our site is presented in the most effective manner for you and for your computer
  • to provide you with support in relation to our products and services
  • to provide you with customised content and personalisation of our services to make it more relevant to your interests and needs
  • to enhance, evaluate and improve our products and services and to develop new products and services
  • to provide you with information about other products and services we offer

 

Information we collect about you

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer
  • to allow you to participate in interactive features of our service, when you choose to do so
  • as part of our efforts to keep our site safe and secure
  • to identify and analyse usage trends, including for the purpose of research, audits, reporting, and paying royalties and licence fees to third party organisations

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

Personal information will not be shared with any other person, company or organization outside of Lynx unless otherwise authorised.

Information will only be shared with third parties if we are instructed to do so. This may include:

  • representatives and entities for which we are acting as agent, licensee or publisher
  • our business partners, affiliates, suppliers and sub–contractors for the performance of any contract we enter into with them or you
  • our payment and credit card processors so that we can process your payment
  • our customer support providers to provide you with customer support
  • our information technology service providers (including email service providers) that provide us with the information technology services we require
  • analytics and search engine providers that may be used to assist us in the improvement and optimisation of our site
  • credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you

We may disclose your personal information to third parties:

  • if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

In order to:

  • enforce or apply our terms of contact and other agreements
  • protect the rights, property, or safety of us, our employees, our customers, or others. (This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.)
  • detect, investigate and help prevent security threats, fraud or other malicious activities.

Storage of your personal data

The personal information data that we collect from you may be transferred outside the European Economic Area (‘EEA’) to our subsidiary Lynx Information Systems Inc. Any transfer of personnel information outside the EEA would only occur where required to full fill our obligation to provide software and services as Lynx to you, and may include: the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing of your information. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Passwords and User Accounts

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site or receive a service, for example, securely accessing data from our servers you are responsible for keeping this password confidential. We ask that you do not share a password with anyone.

Unfortunately, the transmission of any information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data or personal transmitted to our site: any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights and Access to Information

You have the right to ask us for your personnel information that is stored on our system that has been retained as the direct result of Lynx performing any request and /or service ordered by you.

If your data is incorrect or inaccurate you can at any time ask us to amend the data by contacting us at lynx@lynxinfo.co.uk  or write to: Lynx Information Systems Ltd. 46-50 Coombe Road, New Malden, Surrey, KT3 4QF.

You can manage your communications preferences or remove your details from our system by contacting  lynx@lynxinfo.co.uk  or write to: Lynx Information Systems Ltd. 46-50 Coombe Road, New Malden, Surrey, KT3 4QF.

At any time you may ask us to delete your personal information or deactivate an account. In such circumstances we will delete your personal information or deactivate your account to the extent possible. However, please be aware that we may be required to retain certain information for legitimate business purposes or to comply with our legal obligations. Where we do have to retain your personal information, we will notify you.

 

Links

Our site contains links to and from the websites of our partner networks and affiliates. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Future Changes to our Privacy Policy

Future changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

If you have any further questions about how Lynx process and retain your information contact lynx@lynxinfo.co.uk  or write to: Lynx Information Systems Ltd. 46-50 Coombe Road, New Malden, Surrey, KT3 4QF.

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